It is a huge mistake to order anything from Universal Mania. I don't know how they are allowed to do business. Kurt Krol, founder of Universal Mania, is due to serve a 5 year prison sentence for selling counterfeit goods on the website. I wish I had known this before I...Read more
I places an order 2 weeks ago and have sent 2 emails and called every day in the past week leaving messages. I just want to return the item now and move on but I cannot even do that what is going on with this company. I understand they are behind because of the storms...Read more
- Price and content of website
I didn't like
- No refund and order is not shipped in weeks
I am having the same experience as the person who submitted on Oct 5th. I ordered an item on Oct 3rd that still remains "unfulfilled". I also have emailed numerous times, called by have been disconnected on their end before hearing a human voice. They have the money...Read more
I didn't like
- Have not shipped an order that was paid for over a week ago
Universal Mania - Rip off
Paid for parts that were ‘in stock’, waited almost 2 weeks before trying to contact customer service, left several e-mail and voice mails all went unanswered, had to file a claim with the pay service. DO NOT ORDER FROM THEM!
Universal Mania stole my money!!!
The same exact thing happened to me. I placed an order on 09/29/17 for $413.96 and still as of today 10/12/17 the order shows as being unfulfilled. I've called them repeatedly to no avail. What a scam!
Universal Mania - Out of Buisness
Ordered product on September 18, 2017. Never received item. Called and E-Mailed company weekly. No response, no call back or any activity whatsoever from company. It looks like they closed the doors but are still taking customers orders.
Purchased an item on their website on 9/23/17. Received a confirmation email on 9/23/17, with an order summary and order number. UM debited my bank account on 9/25/17 (most companies wait until the order is actually shipped). Received an email from Kurt Krol, President...Read more
On September 18th I placed an order and paid with PayPal. Made many calls and left messages to find out if this item was shipped and get a tracking number I never did get an answer and I have not received my item .Read more
Purchased a product and it did not work as advertised and returned it within two days of receipt in its original packaging. They sent me RGA and every time I emailed them to ask when they would process the refund they replied by telling me it was under review. After 30...Read more
Buyer beware!!! I purchased a $150.00 product on Monday September 18, 2017. I paid extra for expedited shipping 3-5 business days. When I had not received shipping tracking information by Thursday, September 21, 2017, I tried calling their customer service to confirm...Read more
Purchased $500 worth of electronic dog collars that they had an inventory of until they opened on Monday. They pulled the items from there website. Website said order will be fulfilled in 5-7 bus. days. On the 8th day, still unfilled I called to find out the status of...Read more
“BEWARE! I ordered a product and realized it was the wrong item, and I contacted UM to cancel the order *not long after ordering at all*, but UM said the order "was already proceesed" and could not be cancelled, and I would have to refuse the UPS order at my house,...Read more
- Ease of ordering
I didn't like
- Not refunding shipping of a return
I ordered a CVA Bushnell Sharpshooter scope for CVA Muzzleloader rifle. What I received was the CVA kronus scope package instead this package does not come with See Thru mounts or scope covers like the Bushnell. I contacted customer service they said they were going to...Read more
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