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Universal Mania - Horrible! The worst ever!

Ordered lasermax for Glock, spent $195! Got the typical email receipt. But never any info on shipping status. Tried to go to the site but it was “shut down” emailed twice and no response! Called and left message. I intend on reporting them to the better business bureau.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Website
#1162663
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I've eMailed 3 times, called once to "customer service" and have received no responses at all! I received order confirmation but NEVER got a shipping notice or any kind of tracking or delivery information. I double checked my address, etc & it was correct. I ordered on...
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Anonymous
Ken C

I ordered an item on 22 January 2017. They billed me promptly but never shipped. I did a little research and found that their owner has spent some time in prison for fraud. ...

Anonymous
Anonymous

Same as me. I ordered a cooler. Received a conformation number. I’v emailed they say they received it, but still no response or tracking number.

2.6
I liked
  • Seemed like a grat deal
I didn't like
  • Um confirmed order but never delivered
#1162096
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No one to talk to
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Anonymous
Scott w Green

Same story here took my 300$ never delivered muzzleloader screwed the whole someone’s getting a gun for Christmas surprise , up now it’s Jan 3 still no refund as they said it ...

#1160587
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Just like everyone else. I ordered trim tabs and a jack plate mount shoed in stock. called and called sent many emails. No reply cancelled order. Ordered product elsewhere then their order shoes up a week later. Have fun trying to get a response from them. Never never...
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1.0
I didn't like
  • Anything about it
  • No refund and order is not shipped in weeks
#1155785
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Universal Mania - Worst online experience ever

Orderd a box of bullets,charged my card immediately for out of stock product.Tried calling to cancel no answer,Tried e mail 4 times no reply.Do not use this place for anything period.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1149545
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I ORDERED FROM THIS WEBSITE IN NOVEMBER 2017 FOR A CHRISTMAS PRESENT NEVER RECEIVED ITEM CALLED COMPANY SEVERAL TIMES LEFT A MESSAGE AND SENT EMAILS NO RESPONSE FROM ANYONE THEN I STARTED RESEARCHING THIS COMPANY THE OWNER WAS SENT TO PRISON EARLIER THIS YEAR FOR...
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Anonymous
Todd

Good reading you review was about to place the same order, thanks!

#1147513
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Universal Mania - Fraudulent seller

Ordered a reloading press. Was charged and never received it. No replies to emails. Filed a dispute with my credit card company.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1147355
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Universal Mania - No tracking number. No responses from emails or calls!

This is horrible! can’t get in contact with no staff member or anything! Paid for over night shipping and a week later it still isn’t here.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1146708
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Universal mania stole from me.

Ordered a 130.00 item on October 25. It is now December 8. Charged my card immediately but no part and no response. How can they be allowed to keep taking money from people?
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1144880
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I should have read the customer reviews first, and I wouldn't have ordered from them. I never received my order from three months ago. Over the three month period I have called over 50 times and emailed customer service and support over 50 times. I have never received...
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1.0
I didn't like
  • No refund and order is not shipped in weeks
  • Cant get ahold of anyone
#1143070
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