Universal Mania - WORTHLESS SCUMBAGS

0 comments
Not resolved

Universal Mania needs to give back our money. Ordered AR parts in December 2017 & have received nothing.

They charged the credit card company on 12/26/17 and still no product. This company does not answer their phone. I just tried to email them and it seems to be blocked. Do not order from this company.

UM needs to be abolished.

Thanks for reading my review. {{redacted}}

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Order processing issue.

Universal Mania - Terrible Service

1031 Robeson St, Fayetteville, NC 28305, USA 0 comments
Not resolved
1.0
Details
Customer service

I purchased a scope on Dec 5th with a proposed shipping date of approximately 5-7 days. On Dec 18th I inquired as to the ship date.

On Jan 2nd the response was it would ship within 2 weeks or I could cancel my order. I cancelled my order and they responded on Jan 3rd with, a request has been sent to the warehouse. Once they have confirmed the cancellation, the refund would be processed in 3-5 days. On Jan 29th I requested an update,.

On Feb 5th I requested and update. On Feb 8th I requested an update.

On Feb 16th I sent them a request for update again and this time I said if I do not hear from them by Feb 20th I will send in a disputed purchase with my credit card company. The price was good but, Poor customer service!

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I liked: Price.

Universal Mania - This company is a FRAUD!

0 comments
Not resolved
1.0
Details
Product or Service Quality

Odered online and they charged the card but never shipped the item.. Going to contact the better business beauro to shut these guys down for good..

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Order processing issue.

Universal Mania - Unresolved purchase

0 comments
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I ordered 2 hosters in early December. I have yet to received my hosters and now they are not returning emails.

I went to the web site and it's down. This company is a joke, and they are taking customers money and leaving them with a empty pocket. I would hope that the better business Association gets involved and stops this type of stuff from happening to other unknowing consumers. I looked online to find a company that carried a wide range of gun accessories.

They looked good so I went with them without doing my research. That will not happen again, in the future I will take the time to research any online company before ordering from them.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $50.

Preferred solution: Deliver product or service ordered.

I didn't like: Cant get ahold of anyone.

Universal Mania - Thieves are cowards

0 comments
Not resolved
1.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I placed an order then received an email from the supposed "president CEO" thanking me for my order. Money was deducted from my account, then I sent another email several weeks after placing the order. As soon as money was deducted from my account they stopped replying to emails and never answered the phone.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Order processing issue.

Universal Mania - No products and no response

0 comments
Not resolved
1.0
Details
Price Affordability

I ordered one item in the middle of December and I have not received them nor received a confirmation email. I have contacted the customer service number but there is no answer and I’ve left multiple voicemails. I have also emailed them but haven’t received anything else.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Order processing issue.

Universal Mania - Very bad

0 comments
Not resolved

I ordered a part on December 9 of 2017 I haven’t received my order yet. I had been call them around 4 times no body answer and no body calls back They used this website to rob money $41.99

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Universal Mania - Order not shipped in 4 weeks with no response.

0 comments
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I ordered a product in December and it still hasn't shipped. I contacted them after 10 days on their website and received back a Zend desk auto response.

I haven't received any other contact from them. The website is now down! I wish I had checked the online reviews before I purchased from this obvious fraud of a company. I will Research to find what state This company is in and file fraud charges with the district attorney of that state.

I hope others that have had this happen to them do the same. If I find them I will publish the information so that others can pursue them as well.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Have not shipped an order that was paid for 4 weeks ago.

Universal Mania

0 comments
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I ordered a product for $243 December 22, 2017. They immediately charged my credit card.

Now their web site of down, I don't have my product, and I never will. I did a little research and the owner has already spent some time in prison for fraud. He had hired Chinese companies to clone brand-name products and then he'd import the bogus products and sell them in the USA. How he could legally set up a new company is beyond me.

I hope my credit card company will refund my purchase. I don't have any experience with this exact situation.

Does anyone have any experience with this? I'm on vacation and away from home until February 2018, so I haven't done anything yet, with my credit card company.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: fraud, company is out of business.

Monetary Loss: $243.

Preferred solution: Full refund.

I didn't like: Um confirmed order but never delivered, No refund and order is not shipped in weeks, Cant get ahold of anyone, Have not shipped an order that was paid for over a week ago, Anything about it.

Universal Mania - Incomplete order

0 comments
Not resolved
1.4
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I ordered two items on dec15. Took 3 weeks for first item, never received other. Can not contact them.

Product or Service Mentioned: Universal Mania Shipping Service.

Reason of review: Problem with delivery.

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